Industrial Electoral And Boundaries Commission (IEBC)

Clerk Assistant || August - 2022

In this role, I supported the electoral process by assisting with the management of voter registration, updating and maintaining electoral records, and ensuring smooth operations during elections. My duties included verifying voter information, preparing and organizing election materials, and providing logistical support on election day.

Crystal Computers Limited

Receptionist & Tutor || May - September 2023

As a receptionist, I handled a variety of online cyber services, including managing client inquiries, scheduling appointments, and providing support for computer-related issues. In addition, I served as a tutor, teaching Microsoft Office packages to students, which involved preparing lesson plans, delivering instructions, and assisting students with their coursework.

Kiambu High School Alumni Foundation

IT Support & Maintenance || June 2024 - Current

In this volunteer role, I work alongside a team to address IT issues within the alumni organization. My primary responsibilities include maintaining and updating the organization's social media platforms and overseeing the functionality of their new website, khsaf.org. This involves troubleshooting technical problems, ensuring website security, and managing content updates to enhance online engagement and support the foundation's activities.

Safaricom PLC

Intern - Site Reliability Engineer || October 2024 - Current

Automating operational tasks by developing scripts and tools to enhance system efficiency and reduce manual effort. Running unit tests for automated features to ensure quality assurance and reliability. Investigating system failures, conducting root cause analysis, and implementing solutions to prevent recurrence, contributing to overall system reliability and operational excellence.